Privacy Policy

Blissful Minds (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including your health information, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

1. Information We Collect
We collect and store different types of information when you use our services, including:

• Personal Identifiable Information (PII): Name, date of birth, address, phone number, email address.

• Protected Health Information (PHI): Medical history, treatment details, medication prescriptions, insurance details, and other health-related data.

• Payment Information: Billing details, credit card information, or insurance provider data for processing payments.

• Technical Information: IP address, device information, cookies, and usage data when you visit our website.

2. How We Use Your Information
We use your information for the following purposes:

• To provide mental health medication management and weight loss prescription services.

• To coordinate care with healthcare providers and pharmacies.

• To process payments and insurance claims.

• To communicate with you regarding appointments, treatment updates, and health-related resources.

• To comply with legal and regulatory obligations.

• To improve our services and website functionality.

3. How We Share Your Information
We do not sell your personal or health information. However, we may share your information with:

• Healthcare Providers: Doctors, nurses, pharmacies, and other healthcare professionals involved in your treatment.

• Insurance Companies: For billing and claims processing.

• Business Associates: Third-party service providers that help us operate our business in compliance with HIPAA.

• Legal and Regulatory Authorities: When required by law, such as responding to subpoenas or complying with state and federal regulations.

• With Your Authorization: We will obtain your explicit consent before sharing PHI for purposes not covered under HIPAA exceptions.

4. Your Rights Under HIPAA
As a patient, you have the following rights regarding your health information:

• Right to Access: You may request copies of your medical records.

• Right to Amend: You can request corrections to your health information.

• Right to Restrict Disclosure: You can ask us to limit how we use or share your PHI.

• Right to Confidential Communications: You can request that we communicate with you in a specific manner (e.g., email, phone, or mail).

• Right to an Accounting of Disclosures: You can request a list of instances where your PHI was shared outside of treatment, payment, or healthcare operations.

• Right to File a Complaint: If you believe your rights have been violated, you may file a complaint with the U.S. Department of Health & Human Services (HHS) or with us directly.

5. Data Security
We implement industry-standard safeguards to protect your information from unauthorized access, loss, or misuse. This includes:

• Encryption: Securing electronic health records and communications.

• Access Controls: Limiting employee access to PHI based on role necessity.

• Secure Storage: Safeguarding physical and digital records.

• Regular Audits: Monitoring compliance with HIPAA security protocols.

6. Use of Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. You can disable cookies through your browser settings; however, this may affect certain website features.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact us at:

Blissful Minds
New Mexico: 10409 Montgomery PKWY NE #202b Albuquerque, NM 87111 Kansas: 8700 Monrovia, Suite 310, Lenexa, KS 66215
Phone: (505) 910-4070 (New Mexico) Phone: (913) 344-3286 (Kansas)
Email: admin@blissfulnm.com
Website: https://blissfulnm.com/

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.